Privacy Policy

This privacy policy describes how Simply Hope Family Outreach (“we,” ”us,” or “our”) collects, uses and discloses information obtained through text messages (SMS) sent, in compliance with relevant laws of the United States, including relevant state privacy laws.

What Information We Collect and how We collect it:

We collect your information when you check the box to use SMS texting and enter your phone number. We collect the following information when you check the box to opt-in to receive text messages from Simply Hope Family Outreach.

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SMS Campaign Info:

Simply Hope Family Outreach Inc will use this campaign to send conversational messages, status updates, appointment reminders, and confirmations. The purpose of these messages is to keep the community informed and engaged with relevant updates and reminders, ensuring recipients receive timely information about their appointments, and any changes to scheduled events. The focus is on providing clear and concise communication to enhance the overall experience for those served. Message frequency may vary, with an average of 5-6 messages per month. Message and data rates may apply. For help, text HELP or INFO. To stop receiving messages, text STOP or UNSUBSCRIBE. Consumers can opt-in to receive text messages from Simply Hope Family Outreach Inc by completing online forms at https://www.simply-hope.com/. For more information, please visit our Privacy Policy and Terms & Conditions at https://www.simply-hope.com/general-4.

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For questions about our SMS services, please contact us at (208) 679-9401 or our contact form. 

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Message and data rates will apply to messages sent. 

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What We Collect:

Your phone number only

We will not collect any other personal information through text messages.

How we use your information:

We use your phone number to send you text messages in response to your questions. We do NOT share your phone number or information TNs and SMS consent for marketing purposes

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Your Choices and Opt-Out

We respect your right to control your communication preferences. You can opt-out of receiving text messages from Simply Hope Family Outreach at any time by replying with “STOP” to any messages you receive from us.

Data Sharing and Security

We do not share your information or phone number or SMS consent with any third party or business for marketing purposes. We maintain appropriate security measures to protect your information from unauthorized access or disclosure. These measures include:

• Secure data storage practices

• Use of encryption technologies

• Access controls and user authentication

Data Retention

We will retain your phone number in our messaging list for as long as you are opted-in to receive messages. Once you opt-out, we will remove your phone number from our active list within 10 business days, as required by law. However, we may retain your phone number in an archived database for legal or compliance purposes, such as recordkeeping requirements or potential disputes. The archived data will be securely stored and only accessed for authorized purposes.

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Contact Us:

If you have any questions relating to our SMS policies, please contact us at (208) 679-9401 or our contact form.